Painting questions, answered
Frequently Asked Questions.
Useful answers before you start.
Learn about estimates, preparation, surfaces, scheduling, service areas, and what to expect from a Painting Genie project.
How quickly can I request an estimate?
You can request an estimate online at any time. Painting Genie emphasizes prompt, same-day estimate support and will follow up to clarify the next step.
What areas do you serve?
Painting Genie serves Metro Detroit and Southeast Michigan. Call to confirm a specific property address.
Do you paint residential properties?
Yes. Residential work may include houses, condominiums, apartments, interiors, exteriors, cabinets, decks, fences, and related surfaces.
Do you paint commercial properties?
Yes. Painting Genie works with offices, retail spaces, commercial buildings, and property-management projects.
Do you paint interiors and exteriors?
Yes. Interior and exterior painting are both available, subject to the property, surface condition, access, and project scope.
Can you paint cabinets?
Yes. Cabinet painting and refinishing can include doors, drawer fronts, cabinet boxes, preparation, priming, and finish application.
Can you repair drywall before painting?
Yes. Holes, cracks, and damaged wall areas can be reviewed for repair as part of the painting scope.
Do you paint or stain decks and fences?
Yes. Deck and fence painting or staining is available for appropriately prepared exterior wood surfaces.
Is surface preparation included?
Preparation is based on the project and may include sanding, scraping, caulking, priming, cleaning, and minor wall repair.
Can you help me choose colors?
Yes. Color consultation can help you consider colors and finishes that fit the space and project goals.
What surfaces can be painted indoors?
Common interior surfaces include walls, ceilings, trim, baseboards, doors, closets, and related painted surfaces.
What exterior surfaces do you paint?
Exterior work may include siding, trim, fascia, soffits, doors, garages, and other properly prepared surfaces.
Do I need to move furniture?
The preparation plan depends on the room and project. Painting Genie will clarify what should be moved or protected before work begins.
How should I prepare for an estimate?
Think about the spaces, surfaces, preferred colors, timing, and any visible damage you want reviewed. Photos and a short project note can also help.
Is an estimate request an appointment confirmation?
No. Dates and times submitted through the estimate form are preferences until Painting Genie follows up and confirms availability.
Can I request work for multiple rooms?
Yes. Include all rooms or areas you are considering so the scope can be reviewed together.
Can commercial work include common areas?
Yes. Offices, reception areas, corridors, common areas, retail environments, and managed properties can be discussed.
Can you work with property managers?
Yes. Property-management painting is one of the approved commercial service types.
What happens after I submit the estimate form?
Painting Genie reviews the information and follows up to clarify the project, property, and next scheduling step.
Can I call instead of using the form?
Yes. Call (800) 724-6837 if you prefer to discuss the project by phone.
Why does preparation matter?
Paint performs and looks better when the underlying surface is clean, sound, smooth, and properly primed for the selected coating.
Do you offer staining as well as painting?
Yes. Deck and fence projects may use paint or stain depending on the material, prior coating, condition, and desired result.
Can damaged paint be covered without repair?
Painting over loose, cracked, or damaged material may not provide a sound finish. The surface should be reviewed and prepared appropriately.
How long has the operation been established?
The business history is an established operation dating to 2003.
How do I know if my city is covered?
Review the Service Areas page and call (800) 724-6837 if your city is not listed. The list is representative rather than exhaustive.
Ready for the next step?
Tell us what you’d like painted.
A few details help Painting Genie understand your project.